Privacy Policy

Privacy Policies

Policy

Privacy Policy

At Black Camel Tours, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By booking a tour or using our services, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: When you book a tour with us, we collect personal information, including your name, contact details, and payment information.

  2. Booking Information: We may collect data related to your booking, such as tour details, dates, and preferences.

  3. Communication: We retain records of communication between you and Black Camel Tours, including emails and phone calls.

  4. Website Data: We gather non-personal information through website analytics, including IP addresses, browser types, and pages visited.

How We Use Your Information:

  1. Booking and Confirmation: We use your information to process bookings, send confirmations, and provide essential information about your tour.

  2. Customer Support: Your data helps us respond to inquiries, address concerns, and provide efficient customer support.

  3. Communication: We use your contact information to send tour-related updates and information. You may also receive occasional marketing and promotional content from us, and you can opt out at any time.

  4. Improvement: Data analysis helps us improve our services, understand customer preferences, and enhance your overall experience.

Information Sharing:

  1. Third Parties: We do not sell or share your personal information with third parties, except as required for tour-related services, such as hotels, transportation providers, and activity organizers.

Data Security:

  1. Security Measures: We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

  2. Payment Security: All payment information is securely processed through trusted payment gateways.

Your Rights:

  1. Access and Control: You have the right to access, update, or request deletion of your personal information. You can also unsubscribe from marketing communications.

Data Retention:

  1. Data Retention: We retain your data only as long as necessary for the purposes outlined in this policy, or as required by applicable laws.

Policy Changes:

  1. Policy Updates: We may revise our Privacy Policy to reflect changes in our practices. Updates will be posted on our website, and you will be informed of any significant changes.

Contact Us:

  1. Contact Information: If you have questions or concerns about this Privacy Policy or your data, please contact us at sales@blackcameltours.com.

This Privacy Policy was last updated on [24th October, 2023]. By using our services, you agree to the terms outlined in this policy.